Please use this form or email address below to send us your comments and inquiries about the shop.

Before sending inquiries, please read through the Shopping Guide and FAQs.

[Office Hours]
10:00 - 18:00(Monday-Friday, except holidays)

We will get back to you within our business hours.
Please note that it may take some time to reply depending on the inquiry.

[Returns and Exchanges]

Please email us instead of using this form.
Contact us within seven days of receiving the product with a picture of the defects or damage.
*No exchanges except for defective items.
[Possible Delivery Delays Due to Natural Disasters]

Delivery may be postponed or delayed because of traffic regulations, emergency safety alerts, or evacuation warnings due to natural disasters, such as heavy rain over a large area.